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1. When are the City Council meetings?

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1. What is affordable housing?
2. What are the income and rent limits on affordable housing?
3. How do I find affordable housing?

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1. Do I have to pay admission even though I am not going to swim?
2. Do you allow floatation devices?
3. What age do you need to be in order to visit the pool without a parent or guardian?
4. Are there additional fees once I get in to the Edina Aquatic Center?
5. How warm is the water?
6. Are swim diapers required on tots?
7. Do you have lifeguards on duty?
8. How deep is the water playground for small children?
9. Do you have locker rooms and lockers?
10. What rules are there concerning dress code?
11. I lost an item by the pool, where can I find it?
12. I forgot some important swimming related items at home!
13. Can I bring in food or a cooler?
14. Can I bring in my own sun/lawn chair?
15. How do I make a birthday party reservation?
16. How do you notify people if you close in inclement weather?
17. How do I get a job at the Aquatic Center?
18. Will you donate passes for my fundraiser?
19. Do you offer swim lessons?
20. Why does the Aquatic Center open in June and close in August?

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1. What caused the historic increase in value?
2. How does the City Assessor determine the market value of my home?
3. What factors determine a property’s value?
4. If my home value went up 15%, will my taxes go up 15% too?
5. What happens if the sales prices go back down this year?
6. I just moved into a home. Who do I speak to about homesteading?
7. Who are City appraisers and what are their credentials?
8. What is market value?
9. What does the Assessor's Office do?
10. What is the difference between 'Estimated Market Value' and 'Taxable Market Value'?
11. How does my property value affect my property taxes?
12. What if I disagree with the assessor’s value?
13. Can I pay my property taxes at City Hall?

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1. How was street reconstruction funded and what is the new method or the change?
2. Why did the City’s Special Assessment Policy change?
3. How would the City phase in the new policy?
4. The street by my house was recently reconstructed and I paid a special assessment. Will I be impacted by a change in the policy?
5. I paid a special assessment. How will I benefit by a change in the policy?
6. Can the City refund residents who have been previously assessed for street reconstruction?
7. Can residents who are still paying off a previous special assessment be taxed differently?
8. What happens with a special assessment that has been levied on a property when it is sold?
9. What is the current interest rate for special assessments not paid in full?
10. Approximately what percentage of single-family homes have paid for a street reconstruction project under the current Special Assessment Policy?
11. How are street reconstruction areas prioritized for reconstruction?
12. Can the city delay the street reconstruction project in my neighborhood so my neighborhood can have a smaller assessment?

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1. When will the Edina Police Department begin using body-worn cameras?
2. Why use body-worn cameras?
3. Will all police officers wear them?
4. Will officers be able to decide when to stop or start recording?
5. Will officers be able to record in a home or other private area?
6. Do people have to be notified when the body-worn camera is recording?
7. Can I ask the officers to turn off their cameras?
8. How often will officers be recording?
9. How will body-worn cameras be used in schools?
10. What are the guidelines for officers responding to mental health crisis situations?
11. When and how will a body-worn camera video be made public?
12. Who reviews the body-worn camera videos?
13. What are the limitations of body-worn cameras?
14. Can the cameras pre-record events?

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1. How do I reserve a meeting room?
2. How do I inquire about ice availability?
3. How do we reserve a Birthday Party?
4. What do I do if I lost something during my visit?
5. When is Public Skating?
6. How do I pay an invoice for facility use?

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1. What is the difference between the two party packages?
2. Can I have more than 10 guests at an Open Skate Party?
3. When is Open Skate scheduled?
4. How can I see ice availability to rent for a private party?
5. Can I book a party on the outdoor Backyard rink?
6. Are rental skates available?
7. Can guests bring their own skates?
8. Are skate rentals included in the party package price?
9. Can I decorate the party room?
10. When do I pay for my party?
11. What are my food and beverage options?
12. What is provided in the party room?
13. Is a kitchen available to store refrigerated items or to heat up food?
14. What room will my party be booked in?
15. Is an on-ice coordinator provided to entertain my guests?

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1. How do I book ice?
2. How will I know if my request has been reserved?
3. When do I pay for my reservation?
4. How much does it cost to rent ice?
5. What if I need to cancel my reservation?
6. What type of meeting spaces are available?
7. Will you close the Backyard Rink due to weather?

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1. How do I reserve the field?
2. How will I know if my request has been reserved?
3. When do I pay for my reservation?
4. How much does it cost to rent the field?
5. What if I need to cancel my reservation?
6. What equipment is available for use?
7. How can I find out the indoor temperature (November 1-April 30)?
8. When is the walking track open?

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1. When is a permit required?
2. How do I apply for a permit?
3. When are inspections required?
4. How long does it take to get a permit?
5. Can I start work without a permit?
6. How much will a permit cost?
7. How do I apply for an RPZ/PVB Permit?
8. What work on my condo/townhome needs a permit?
9. What are the regulations regarding noise and after-hours work?
10. How do I search for permits on a site address?
11. When does a permit expire?
12. How do I get dumpster approval for the 50th & France district?
13. Does my dock need a permit?

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1. I have a question or problem with my cable bill. Who do I contact?
2. I lost the envelope. Where do I send my cable bill payment?
3. My cable is out. Who do I call?
4. Who do I call about a cable service or equipment problem?
5. I've contacted my cable company multiple times but the issue isn't resolved. Can you help?

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1. How much cannabis can a person legally possess?
2. Can I grow my own cannabis?
3. Can cannabis be consumed by those 21 and older in public?
4. I am sensitive to or don’t like the smell of marijuana smoke. It sometimes drifts from my neighbor’s home or yard into mine. Can the City do anything about it?
5. Doesn’t the Clean Indoor Air Act apply to cannabis products?
6. Can I use cannabis and drive?
7. What is the Edina Police Department doing about cannabis decriminalization?
8. Where can cannabis be sold in Edina?
9. What should I do if a retailer is selling noncompliant products in Edina?

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1. How is climate change already having an impact on Edina?
2. Climate change is a global issue – can one community/family/person actually make a difference?
3. What is the Climate Action Plan?
4. How was the plan developed – and by whom?
5. How is the City tracking progress on climate actions?
6. What can I do to help?
7. I'm ready to get involved in climate action! How can I host a CAP-in-a-Box meeting?

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1. Is there a cap on the funding amount available per project?
2. Who receives the cost share funds?
3. Can I stack incentives?
4. What if I have to wait for an Energy Audit? Can I go ahead and apply for the CAP Fund if I know what projects I want to do?
5. I want to apply for a solar cost-share, but do not wish to undertake any energy efficiency projects. Can I still apply?
6. Can I apply for the cost share program at the same time I apply for the permits, or do I need permit approval before I apply?
7. Can the solar contractor or energy assessor submit the application on behalf of the property owner?
8. I already received a different energy assessment not listed above. Am I eligible for the cost share?
9. Does a project have to begin after the Climate Action Fund application is approved?
10. My project was completed last year. Can I receive cost share funds?
11. I want to install a high-efficiency clothes dryer, is there cost-share funding from the Climate Action Fund for this project?

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1. Who is the program for?
2. Is this a City of Edina program?
3. What is the Edina Housing Foundation?
4. Why was this fund established?
5. Aren't the taxes in Edina really high?

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1. What is a Comprehensive Plan?
2. What are the chapters of the Comprehensive Plan?
3. Why did Edina update its Comprehensive Plan?
4. Who leads the process to update the Comprehensive Plan?
5. How does the City use the Comprehensive Plan?
6. How many meetings did the City have to update the Comprehensive Plan?
7. What is the Metropolitan Council’s role in the Edina Comprehensive Plan?
8. What is the Metropolitan Council? How are members chosen?
9. The Metropolitan Council has given the City some forecasts about future growth. What if the City doesn’t agree with those forecasts?
10. What changed from the 2008 Comprehensive Plan?
11. Which consultants worked on the 2018 Comprehensive Plan and what were their roles?
12. What is a small area plan?
13. Did other jurisdictions have any comments on the proposed Comprehensive Plan?
14. Can the Comprehensive Plan be amended? If so, how?
15. When will work begin on the 2028 Comp Plan?

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1. How were the new speed limits chosen?
2. Are other cities changing their speed limits?
3. Are county roads like France or Vernon Avenues going to change?
4. How is the City funding this initiative?
5. How will the new speed limits be enforced?

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1. How do I start a business in Edina?
2. Are home-based businesses allowed in Edina?
3. How many people work in Edina?
4. How can we attract a new business to Edina?
5. Who can I contact with a complaint about a local business?

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1. Does Edina Liquor offer delivery?
2. What if I have a product request?
3. Does Edina Liquor have a frequent shopper, loyalty or rewards program?
4. How do I enroll in Edina Liquor Rewards?
5. Do I have to carry a card for Edina Liquor Rewards?
6. How do I earn points for Edina Liquor Rewards?
7. How do I redeem Edina Liquor Rewards points?
8. What is the benefit of shopping at municipal liquor stores?
9. What are your hours and locations?

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1. Is the birthday child counted as one of my ten guests?
2. If I have more than ten children attending my party, what is the fee for additional wristbands?
3. I would like to have more than 20 people attend my birthday party, what do I do?
4. Can kids come early/stay late for my party? What do I do with all my party supplies?
5. If I bring in my own food and it needs to be heated, is there a place I can warm food at Edinborough Park?
6. Can I have food delivered to Edinborough Park? Is food available for purchase at the park?
7. Can I decorate my birthday party site?

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1. Is there a fee to use the PlayPark?
2. What are the PlayPark hours?
3. What ages are allowed to play in the PlayPark?
4. Do you have an area for toddlers and younger children?
5. When you say "PlayPark", what does that include?
6. Can I bring my own play equipment in?
7. Why are socks required in Adventure Peak and Little Peak?

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1. What are election judges?
2. What are some of the duties of election judges?
3. Who is eligible to be an election judge?
4. What are student election judges?
5. Are election judges paid?
6. How are judges selected?
7. How are election judges trained?

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1. Why is EAB harmful to Ash trees?
2. How many trees has EAB killed?
3. How will EAB affect Minnesota, and specifically, Edina?
4. Should I chemically treat my Ash trees?
5. Is chemical treatment effective?
6. What are my other management options?
7. What tree company or arborist do you recommend?
8. Is a firewood quarantine in place?

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1. What is a 100-year flood?
2. Am I eligible to purchase flood insurance?
3. Who needs flood insurance?

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1. The surface of my lake or pond appears green. What is it?
2. Are motor boats allowed on lakes, ponds, and streams?
3. Does my dock need a permit?
4. Can swimming pool water be pumped into the street and/or the storm sewer?
5. What is done to control mosquitoes?
6. I have new sod or recently seeded my lawn. Can I water it daily?
7. Do residential lakeshore property owners pay higher taxes than non-lakeshore property owners?
8. Who owns the lake bed?
9. Who manages the flow of Minnehaha Creek?
10. Do I need a permit to install a fountain?

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1. Can I pay my utility bill online?

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1. How do I pay my ambulance bill?
2. Where can I find information on the new Fire Station 2 project?
3. Where do I obtain a Recreational Fire Permit?
4. How can I get a copy of my ambulance run report?
5. How do I dispose of unwanted medication or needles?
6. Can I have a grill on the deck or patio of my apartment or condo?
7. Does the Fire Department do blood pressure checks?
8. How can I post emergency information (Life File) in my home for paramedics to find?
9. Where can I get my Fire extinguishers serviced?
10. Does the Fire Department check car seats?
11. Can I tour the fire station?
12. How do I reserve a public education event?
13. Can I have a birthday party at the fire station?
14. How do I schedule a fire truck to visit my block party?
15. Can I have a recreational fire?
16. Where can I dispose of an expired fire extinguisher?

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1. What is the Edina Fire Department’s goal for responding to fire and Advanced Life Support calls?
2. What were the major findings of the Edina Fire Department’s 2019 Response Time and Station Location Study?
3. Why would Fire Station 2 need to be expanded or rebuilt?
4. Why would the City need a third fire station in the future?
5. How quickly would a new fire station or fire stations be built?
6. Where exactly would the fire stations be built?
7. When will the City further consider these suggestions?
8. How would the City pay for the new fire stations?

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1. Where is the Social Security Building?
2. Where do I go to renew my driver's license and get tabs for my car?

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1. Is Edina’s drinking water safe?
2. Who sets the standard for Edina’s drinking water?
3. How often is Edina’s water tested?
4. What’s the history of groundwater contamination in Edina?
5. What is vinyl chloride?
6. Where does vinyl chloride come from?
7. What are the health risks of exposure to vinyl chloride?
8. How much did it cost to build Water Treatment Plant 6?
9. Is water from private wells safe?
10. What is the source of contamination?
11. Where is the plume?
12. Is the contamination just vinyl chloride?
13. What is TCE?
14. What are the health concerns of TCE in drinking water?
15. What amount of TCE in drinking water is safe?
16. How big is the plume of contamination?
17. How was the size of the deep plume determined?
18. What’s the difference between the deep groundwater plume and the shallow groundwater plume?
19. Is there any chance this contamination could extend into another of Edina’s wells?
20. Will my property be tested?
21. Is it safe to garden or harvest my fruits and vegetables?
22. What’s next in dealing with the solvent plume?
23. Are there other National Priorities List sites in Minnesota or across the nation that have groundwater plumes as the basis for listing?
24. What effect does the Highway 100 and County Road 3 Groundwater Plume Site have on property values?
25. What is the difference between the Reilly Tar & Chemical site and the Highway 100 and County Road 3 Groundwater Plume Site?
26. Are you really sure my drinking water is safe?
27. What’s next?

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1. Do body art, tattoo or massage operators or businesses need a license?
2. I think I got food poisoning from an Edina restaurant. Who do I contact?

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1. What is the process for becoming an Edina Heritage Landmark?
2. How does Edina Heritage Landmark designation affect the property owner?
3. If an eligible property owner pursues Heritage Landmark designation, do they have to fix it up?
4. What happens to the value of a property that becomes an Edina Heritage Landmark?
5. How can I learn more about having my property become eligible or nominated for designation?

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1. What benefits am I eligible for?
2. When will my benefits begin (as a new employee)?
3. What jobs are available?
4. What paperwork is needed to get on the payroll system?
5. When and how do I get paid?
6. How can I apply?
7. Can I apply directly with the hiring department?
8. I don't have a NeoGov account. How do I create one?
9. Do I need to submit an application for each job I'm interested in?
10. Is the information on my application secure?
11. How will I know the City received my application?
12. How and when will I be notified if I was selected for an interview?
13. How and when will I be notified if I was selected for the position?
14. How long does the hiring process take?
15. What does Veteran's Preference mean?
16. I'm interested in a position but I don't see a current posting that matches my interest. What do I do?
17. How long do you keep applications on file?

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1. What information should I supply?
2. How do I complete a "Life File" form?
3. Where do I put my "Life File" form once it's completed?
4. Why is "Life File" a good idea?
5. Who should have a "Life File"?
6. Is "Life File" replacing the "Vial of Life"?

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1. My organics cart was not picked up on my scheduled day. What should I do?
2. What day is my organics recycling picked up/How frequently is the cart emptied?
3. Can tea bags go into the organics bin?
4. Can I use regular plastic bags to collect organics?
5. Do the materials have to be bagged before putting inside the cart?
6. How is organics recycling different from backyard composting?
7. What is the difference between biodegradable vs compostable?
8. How do I know if the item is for recycling bin or for the compost/organics recycling bin?
9. I live in an apartment/condo and I would like to participate. How do I get started?
10. Do businesses in Edina participate in the organics recycling program?
11. What should I do if I want to participate, but I don't have room in my garage?
12. What are the benefits of organics recycling?
13. Why is Organics Recycling part of Edina’s services?
14. How much does this program cost me?
15. Can I change the size of my organics cart?
16. Can I opt out or decline a cart?
17. Where does the stuff I put in the organics cart go?
18. I want to promote this on social media. Which hashtags should I use?
19. What about these jumping worms I heard about?
20. How can I prevent or get rid of maggots in my organics recycling cart?
21. When is the next compost giveaway?

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1. Do part-time workers have to buy a permit?
2. Where can employees park?
3. What are the types of permits and their cost?
4. What is the difference between "Regular" and "Premium" permits?
5. Where are Rooftop permits valid?
6. How long can I park with a permit?
7. Do I have to purchase permits online?
8. When are parking rules enforced?
9. Where do I place the permit in my car?
10. Can employees park in the Center Ramp?
11. Why isn't parking free?
12. Why doesn’t my employer pay for my permit?
13. Where do I park if I am not working but shopping at 50th & France?
14. I work on the Minneapolis side of 50th & France. Where can I park?
15. What if I don’t want to park in the ramps?
16. I have a disability plate; where can I park?
17. What if I drive multiple vehicles?
18. What happens if I get a new car?
19. Can I share a permit with a co-worker?
20. What happens if I don't buy a permit?
21. What if I receive a parking ticket?
22. I lost my parking permit. What do I do?
23. What if I forgot to display the permit?
24. What are the general rules for 50th & France employees parking in the ramps??
25. What are the "after hours" rules for the Premium parking stalls?
26. What if I have an idea to make parking better?

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1. Are there specific hours the general park areas are open?
2. Is alcohol allowed in the parks?
3. Is smoking or vaping allowed in parks?
4. Are there park rules or regulations?
5. Do you have a lost and found?
6. Can I reserve a park shelter or picnic table?
7. Do I have to reserve a park shelter building in order to use it?
8. Do I have to reserve a picnic shelter in order to use it?
9. When I reserve a shelter building or picnic shelter do I have exclusive use of the park as well?
10. May I reserve a park if I do not live in Edina?
11. Does staff take care of setting up a shelter building/picnic shelter when it is reserved?
12. Is there staff present at the park when I have my event?
13. Where can I play pickleball?
14. Do you offer pickleball lessons?
15. Do you have pickleball leagues?
16. What's the big box by the Rosland Park parking lot?

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1. How do I get a license for my dog?
2. How do I get an off-leash collar for my dog?
3. Can I raise chickens on my property?
4. What can I do about my neighbor’s barking dog?

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1. How do I comment on a current project proposal?
2. Are group homes allowed in Edina?
3. How do I request a zoning verification letter?
4. Does the City allow vacation rental by owners?
5. How do I locate my corner property irons?
6. How do I find what a property is zoned?
7. What regulations apply to fences?
8. Where can I place a driveway on my property?
9. Where can I build a shed on my property?
10. Where can I park/store recreational vehicles, boats, ATVs, snowmobiles, etc.?
11. When does the Planning Commission meet?
12. Does the City require a renter's license?
13. Does the City allow pool rental by owners?

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1. What do I do if I see someone panhandling?
2. How can I get fingerprinted?
3. Does the City have an alarm policy?
4. Do you allow soliciting in Edina?
5. If I’m in a car accident, do I need to call the police?
6. I received a citation. How do I pay it or contest it?
7. How can I get a copy of a police or accident report?
8. Is there a curfew for juveniles in Edina?
9. How do I get property back or contact the lost and found?
10. I want to thank an officer or Police staff member. How do I do that?
11. Can I file a complaint online against a police officer or other Edina Police Department member?
12. How do I apply for a permit to purchase a gun or report a firearm transfer?
13. How do I properly dispose of medication?
14. Are there any predatory offenders in the community, and where do they live?
15. Where can I report elder abuse?
16. Where can I get help for domestic abuse?
17. May I park on the street in the winter?
18. How can I make a donation to help prevent crime in Edina?

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1. When can I expect my street to be swept?
2. I've noticed colored flags in my yard. What do they mean?
3. When will my fire hydrant be flushed?
4. Who do I call for problems with my water and sewer service?
5. I need a dumpster on my property. What are my options?
6. There is a pothole on my street. When will it be fixed?
7. My water bill seems high this month. Why has it increased?
8. I’m moving and need a POD/ storage unit. Can I store it on the street?
9. When will the street be completely fixed after a winter water break?
10. A plow hit and damaged my mailbox. Who is going to fix it?
11. Who fixes my sod or irrigation system if it gets damaged by a plow?
12. I have yard debris from a storm. Will the City pick it up?
13. My yard waste was not picked up. Why?
14. Fall is almost over. When will my snow stakes be installed?
15. When will my street be plowed after a snow storm?
16. A snow plow just left my street. Why is there a pile of snow at the end of my driveway?

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1. How do I report a missed pickup?
2. Why don't we have weekly recycling pickup?
3. Can I get a second recycling cart? Is there a charge for that?
4. Do I need to clean items before recycling them?
5. My neighbor has discarded materials in their yard. Who do I speak to in order to address this?
6. Where do I get rid of junk, old mattresses and computers?
7. How do I dispose of a Christmas tree?

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1. Is the work permitted?
2. How will the home be laid out?
3. What do I do if I have concerns about the setback of the new home in relation to my property?
4. How will I know who is doing the project?
5. How can I learn more about the contractor?
6. Why do I have to attend the pre-construction meeting? What is covered in the meeting?
7. Why should I document everything?
8. What are construction management issues? What can I do about them?
9. What are the regulations regarding noise and after-hours work?
10. How can I file a complaint?
11. What should I do if I experience property damage?

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1. How much does a license cost?
2. Where can I go for assistance for my rent payment?
3. How can I pay for my rental license?
4. What if I already had an inspection and have made the corrections requested?
5. What is a rental inspection and licensing program?
6. Why does the city need this program?
7. How many rental properties does Edina have?
8. Do other cities have a program like this?
9. Doesn’t the city already inspect apartments and other rentals?
10. How often will properties be inspected?
11. Who will be doing the inspections?
12. What kind of things will they look for?
13. What happens if a problem is found on inspection?
14. What happens if a landlord doesn’t apply for a license?
15. I don’t own any rental properties. Are my taxes paying for this program?

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1. What is the SafeCam program?
2. Why does the Police Department need access to private video footage?
3. Do other police departments have programs like this?
4. What kind of cameras could be registered?
5. Does the Police Department have direct access to my video footage?
6. Can I opt out?

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1. What are the Senior Center hours of operation?
2. How old do you have to be to become a Senior Center member?
3. Do I have to be a member to come to the Senior Center?
4. What is the cost for an annual membership?
5. What types of programs and classes are offered at the Senior Center?
6. Where is the Senior Center located?
7. Do you have to be a resident of Edina to become a member?
8. Is the Edina Senior Center open on holidays?
9. Does the Senior Center offer Bridge?

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1. Is the Service Line Warranty Program a City of Edina program?
2. Why am I getting letters about this insurance?
3. Why is the City seal on these mailings?
4. Why would the City make such an agreement with a private company?
5. Is it mandatory I sign up for this insurance program?
6. How do I opt out of letters regarding the Service Line Warranty Program?
7. Why doesn't the City send an explanation letter first to inform residents of the program?
8. Why would I need this? Isn’t the City responsible if water or sewer lines break or fail?
9. What could go wrong with my water and sewer lines?
10. How often do these problems happen in Edina?
11. I have copper pipes. Don't those last forever?
12. Doesn’t my homeowner’s insurance already cover this?
13. I live in Edina, but get water service from Minneapolis. Can I still sign up?
14. How much is the monthly fee?
15. If I sign up, will the cost be added to my utility bill?
16. Does the City get any of the warranty fees?
17. Can you tell me about what’s covered and what’s excluded? What are the coverage caps?
18. Do I have to sign up by the deadline listed on the letters?
19. What if I have more questions about the warranty program?
20. How did the warranty company get my address?
21. Will the company be selling my address to other insurance companies or third parties?

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1. What class should I register my child for?
2. What if the class I want to register for indicates a wait list?
3. What is the cancellation/refund policy?
4. What should I do if I receive an error message that states "child does not meet age requirements"?
5. Are skates available for rent?
6. If I miss a class, can I make it up later?
7. What should my skater wear to class?
8. Will the fee be prorated if I register late or miss a class?

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1. How do I submit program on Southwest Television?
2. I see bulletins running in between programming. May I submit an informational graphic for broadcast?
3. Will Edina Playback Facility (EPF) create a video bulletin graphic for me?
4. You recommend MPEG Streamclip to convert my DVD to a file that can be uploaded. Is this the only program I can use?
5. I use a Mac. MPEG Streamclip tells me I need the MPEG2 Playback Component. What now?
6. I just export my program file directly from my editing software. Is this ok?
7. It takes a very long time to upload my program file. Is this normal?

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1. What is Sustainability?
2. How does sustainability fit in with existing City plans?
3. What else has Edina done in terms of sustainability?
4. Does Edina have a Community Solar Garden?
5. How can I make my yard and outdoor community greener?
6. How does Edina support local renewable energy use?
7. Where do I sign up for renewable energy subscriptions or install a solar array on my property?
8. Does Edina have any electric vehicle chargers?
9. Does Edina have any Organics Collection?
10. How is Edina managing water resources?
11. How can I get involved?

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1. Why does the City have a tree protection ordinance?
2. How does this ordinance help meet the goals of the City’s Climate Action Plan?
3. Who must comply with the tree protection ordinance?
4. When is a tree protection plan and Residential Tree Protection Permit required?
5. What must be included in a tree protection plan?
6. Where do I find a Residential Tree Protection Permit?
7. What is a “protected tree"?
8. What is a “heritage tree"?
9. What is a “critical root zone"?
10. Can a protected tree be removed?
11. Can a heritage tree be removed?
12. What happens if protected or heritage trees were removed before an application is submitted?
13. What is the financial guarantee?
14. When do I get the financial guarantee money refunded?

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1. What is the quality of Edina’s water?
2. What is the hardness of Edina water and what is the recommended setting for my water softener?
3. Does the City of Edina have watering restrictions?
4. Sometimes my water smells like bleach. Why? Is that harmful? What can I do to rid the water of that smell?
5. When does the City flush the fire hydrants?
6. How long does it take after flushing hydrants for my water to run clear?
7. My family from out of state says my water tastes different. Can that be true?
8. I want my water tested. Where do I take it?
9. I have orange spots on my white laundry. Are the clothes ruined?
10. Is “biodegradable” material “flushable” material?
11. Why do you flush all the hydrants on my street? Wouldn’t one or two suffice?
12. I had water shooting up out of my lower-level toilets and a sewer gas smell. What happened? Who's going to clean it up?
13. What should I do if there is water bubbling out of the street or from my yard?
14. What is the difference between a water main and a service line?
15. What happens when a sewer backs-up?

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1. What is TCE?
2. What are the health concerns of TCE in drinking water?
3. What amount of TCE in drinking water is safe?
4. Does Edina have dangerous levels of TCE in its drinking water?
5. Where is the TCE coming from?
6. Should I be concerned about the Washington D.C.-based Environmental Working Group’s report showing TCE in Edina’s drinking water?
7. Does the City do anything to reduce the level of TCE in its water?
8. The Environmental Working Group's report references results of tests in 2011-2015. Can I view more recent tests?
9. Where can I get more information?

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1. Why is my water usage increasing?
2. How often am I billed?
3. Is water billed by the quantity used?
4. I just bought a house in Edina and have received an outstanding water bill. Do I have to pay this bill if I didn’t use the water?
5. Why did I receive a late fee / returned payment fee?
6. How do I get in touch with another utility company?
7. What if I have further questions?
8. My building is required to comply with Edina’s Efficient Buildings Ordinance. How do I get my building’s prior year water use from the City so I can enter it into Energy Star Portfolio Manager?
9. Can I receive a bill adjustment for filling a hockey rink?

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1. At a glance, how will my bill change?
2. Will this change how I pay my bill?
3. Why did utility fees and rates change?
4. What are the water and sewer changes?
5. What are the changes to connection fees?
6. Why did commercial/industrial water rates decrease?
7. Did Morningside water rates change?
8. What will the new bill look like?
9. How do I switch to paperless billing?
10. Who should I contact with questions?