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1. When are the City Council meetings?

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1. Do I have to pay admission even though I am not going to swim?
2. Do you allow floatation devices?
3. What age do you need to be in order to visit the pool without a parent or guardian?
4. Are there additional fees once I get in to the Edina Aquatic Center?
5. Does the Edina Aquatic Center accept personal checks?
6. How warm is the water?
7. Are swim diapers required on tots?
8. Do you have lifeguards on duty?
9. How deep is the water playground for small children?
10. Do you have locker rooms and lockers?
11. What rules are there concerning dress code?
12. I lost an item by the pool, where can I find it?
13. I forgot some important swimming related items at home!
14. Can I bring in food or a cooler?
15. Can I bring a portable sun umbrella?
16. How do I make a birthday party reservation?
17. How do you notify people if you close in inclement weather?
18. How do I get a job at the Aquatic Center?
19. Will you donate passes for my fundraiser?
20. Do you offer swim lessons?
21. Why does the Aquatic Center open in June and close in August?

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1. What's the status of Arden Park?
2. How wide are the new paths/trails, what will be the surface and how will they be maintained?
3. Lots of plants were planted in the park, but it still looks sparse. Will the appearance improve?
4. I heard many existing trees were damaged during construction and will soon die. Is this true?
5. Can I still fish at Arden Park?
6. Will the stormwater swales be fenced off?
7. Will the grassy areas still flood when it rains?
8. How much was this project cost?
9. Who is paying for it?
10. How can I learn more?

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1. Does the Art Center host birthday parties?
2. Can we bring outside food in for a birthday party?
3. Can I create my own activity for a birthday party?
4. What are the Art Center hours today?
5. Is the Art Center open on Sunday?
6. When is pottery open studio?
7. Is there a schedule of Art Center classes?
8. What exhibition is in the gallery?
9. Is there a cost to view the gallery exhibitions?
10. How does an artist display their work in the gallery?
11. Does the Art Center host scout art badge events?
12. How do you register for classes?
13. Why does the online registration system not work or display correctly for me?
14. How old do you have to be to take adult classes?
15. What are the perks to being a member of the Art Center?
16. Does the Art Center offer scholarships?
17. Does the Art Center offer private lessons?
18. Does the Art Center have a Media Conversion Studio?

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1. Who are City appraisers and what are their credentials?
2. What is market value?
3. What does the Assessor's Office do?
4. How is market value determined?
5. What is the difference between 'Estimated Market Value' and 'Taxable Market Value'?
6. How does my property value affect my property taxes?
7. What if I disagree with the assessor’s value?
8. Can I pay my property taxes at City Hall?
9. I just moved into a home and have to homestead my property. With whom can I speak to about this?

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1. When will the Edina Police Department begin using body-worn cameras?
2. Why use body-worn cameras?
3. Will all police officers wear them?
4. Will officers be able to decide when to stop or start recording?
5. Will officers be able to record in a home or other private area?
6. Do people have to be notified when the body-worn camera is recording?
7. Can I ask the officers to turn off their cameras?
8. How often will officers be recording?
9. How will body-worn cameras be used in schools?
10. What are the guidelines for officers responding to mental health crisis situations?
11. When and how will a body-worn camera video be made public?
12. Who reviews the body-worn camera videos?
13. What are the limitations of body-worn cameras?
14. Can the cameras pre-record events?

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1. How do I reserve a meeting room?
2. How do I inquire about ice availability?
3. How do we reserve a Birthday Party?
4. What do I do if I lost something during my visit?
5. When is Public Skating?
6. How do I pay an invoice for facility use?

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1. What is the difference between the two party packages?
2. Can I have more than 10 guests at an Open Skate Party?
3. When is Open Skate scheduled?
4. How can I see ice availability to rent for a private party?
5. Can I book a party on the outdoor Backyard rink?
6. Are rental skates available?
7. Can guests bring their own skates?
8. Are skate rentals included in the party package price?
9. Can I decorate the party room?
10. When do I pay for my party?
11. What are my food and beverage options?
12. What is provided in the party room?
13. Is a kitchen available to store refrigerated items or to heat up food?
14. What room will my party be booked in?
15. Is an on-ice coordinator provided to entertain my guests?

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1. How do I book ice?
2. How will I know if my request has been reserved?
3. When do I pay for my reservation?
4. How much does it cost to rent ice?
5. What if I need to cancel my reservation?
6. What are the capacities of the ice rinks?
7. What type of meeting spaces are available?

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1. What is the difference between the two party packages?
2. Can I have more than 10 guests at an Open Play Party?
3. When is Open Dome scheduled?
4. How can I see field availability to rent for a private party?
5. How much does it cost to rent the field for a private party?
6. What time of year can I book my party?
7. Can I decorate the party room?
8. When do I pay for my party?
9. Is equipment available to use?
10. What are my food and beverage options?
11. What is provided in the party room?
12. Is a kitchen available to store refrigerated items or to heat up food?
13. What room will my party be booked in?

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1. How do I reserve the field?
2. How will I know if my request has been reserved?
3. When do I pay for my reservation?
4. How much does it cost to rent the field?
5. What if I need to cancel my reservation?
6. What equipment is available for use?
7. How can I find out the indoor temperature (November 1-April 30)?
8. When is the walking track open?

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1. When is a permit required?
2. How do I apply for a permit?
3. When are inspections required?
4. How long does it take to get a permit?
5. Can I start work without a permit?
6. How much will a permit cost?
7. How do I search for permits on a site address?
8. When does a permit expire?

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1. Who is the program for?
2. Is this a City of Edina program?
3. What is the Edina Housing Foundation?
4. Why was this fund established?
5. Aren't the taxes in Edina really high?

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1. What is a Comprehensive Plan?
2. What are the chapters of the Comprehensive Plan?
3. What's next for the Comprehensive Plan?
4. Why is Edina updating its Comprehensive Plan?
5. Where can I get updates about the Comprehensive Plan?
6. Who leads the process to update the Comprehensive Plan?
7. How does the City use the Comprehensive Plan?
8. How many meetings did the City have to update the Comprehensive Plan?
9. What is the Metropolitan Council’s role in the Edina Comprehensive Plan?
10. What is the Metropolitan Council? How are members chosen?
11. The Metropolitan Council has given the City some forecasts about future growth. What if the City doesn’t agree with those forecasts?
12. When was the last time the City approved a Comprehensive Plan?
13. What changed from the 2008 Comprehensive Plan?
14. Which consultants worked on the 2018 Comprehensive Plan and what were their roles?
15. What is a small area plan?
16. Did other jurisdictions have any comments on the proposed Comprehensive Plan?
17. Can the Comprehensive Plan be amended? If so, how?
18. When will work begin on the 2028 Comp Plan?

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1. What is the City of Edina’s Emergency Regulation No. 2020-02?
2. When does the citywide masking policy go into effect?
3. How many cases of COVID-19 have been confirmed in Edina?
4. What scientific evidence is the City following to enact this policy?
5. Does the policy apply to places where services are provided (instead of items being sold)?
6. Does policy apply to common areas of restaurants?
7. Does the policy apply to fitness facilities like Snap Fitness, Lifetime, LA Fitness and yoga studios?
8. Does the policy apply to common areas of Southdale Center and Galleria Edina?
9. Does the policy apply to common areas of hotels?
10. Does the policy apply to “back-of-house” areas of retail businesses, like stock rooms and employee break rooms?
11. Is the City of Edina providing masks to its residents?

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1. What City facilities are closed to the public?
2. What City services have been suspended?
3. Where can I find information on parks and trails and Parks & Recreation activities and facilities?
4. Where can I get help or offer to help during the pandemic?
5. How can I participate in a virtual meeting of the City Council, Housing & Redevelopment Authority or Planning Commission?
6. How many cases of COVID-19 are there in Edina?
7. Has trash and recycling service changed?
8. What meetings and events have been postponed or canceled?
9. What’s allowed right now under COVID-19 statewide restrictions?
10. Is the CloverRide circulator bus still in operation on Fridays?
11. What should I do if I have witnessed COVID-19-related discrimination?
12. Can I get hand sanitizer from the City of Edina?
13. How is Edina Public Schools responding to COVID-19?
14. I own or manage a business. Where can I find guidance on safely reopening?

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1. Why is Edina offering cricket?
2. Why offer tape ball cricket?
3. I'm interested in trying to play cricket but what if I know nothing about the game?
4. Can you give me a quick rundown of the rules?
5. What if I don't have equipment or a uniform?
6. What if I try to play and break a cricket rule or do something wrong?
7. Can I just come and watch a game?
8. Will you have an introductory clinic?

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1. Does Edina Liquor offer delivery?
2. What if I have a product request?
3. Does Edina Liquor have a frequent shopper, loyalty or rewards program?
4. How do I enroll in Edina Liquor Rewards?
5. Do I have to carry a card for Edina Liquor Rewards?
6. How do I earn points for Edina Liquor Rewards?
7. How do I redeem Edina Liquor Rewards points?
8. What is the benefit of shopping at municipal liquor stores?
9. What are your hours and locations?

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1. How do I make a birthday party reservation online?
2. Is the birthday child counted as one of my ten guests?
3. I would like to have more than 20 people attend my birthday party, what do I do?
4. Can kids come early/stay late for my party? What do I do with all my party supplies?
5. If I bring in my own food and it needs to be heated, is there a place I can warm food at Edinborough Park?
6. Can I have food delivered to Edinborough Park? Is food available for purchase at the park?
7. If I have more than ten children attending my party, what is the fee for additional wristbands?
8. Can I decorate my birthday party site?

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1. Is there a fee to use the PlayPark?
2. What are the PlayPark hours?
3. What ages are allowed to play in the PlayPark?
4. Do you have an area for toddlers and younger children?
5. When you say "PlayPark", what does that include?
6. Can I bring my own play equipment in?
7. Why are socks required in Adventure Peak and Little Peak?

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1. What are your pool hours?
2. What are the hours for your track?
3. What is the fee to use the pool or track?
4. Is there an age requirement to swim in the pool?
5. How old do you need to be to use the track?
6. If I am going into the pool area with my child but not swimming, do I still need to pay admission?
7. Is there a lifeguard on duty?
8. Do you have locker rooms?
9. Do you provide any water toys, life jackets or towels?
10. Can I bring a stroller in to the track area?

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1. What are election judges?
2. What are some of the duties of election judges?
3. Who is eligible to be an election judge?
4. What are student election judges?
5. Are election judges paid?
6. How are judges selected?
7. How are election judges trained?
8. How can I become an election judge?

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1. Why is EAB harmful to Ash trees?
2. How many trees has EAB killed?
3. How will EAB affect Minnesota, and specifically, Edina?
4. Should I chemically treat my Ash trees?
5. Is chemical treatment effective?
6. What are my other management options?
7. What tree company or arborist do you recommend?
8. Is a firewood quarantine in place?

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1. What is a 100-year flood?
2. Am I eligible to purchase flood insurance?

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1. The surface of my lake or pond appears green. What is it?
2. Are motor boats allowed on lakes, ponds, and streams?
3. Does my dock need a permit?
4. Can swimming pool water be pumped into the street and/or the storm sewer?
5. What is done to control mosquitoes?
6. I have new sod or recently seeded my lawn. Can I water it daily?
7. Do residential lakeshore property owners pay higher taxes than non-lakeshore property owners?

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1. Can I pay my utility bill online?

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1. Where do I obtain a Recreational Fire Permit?
2. Can I have a recreational fire?
3. Can I have a grill on the deck or patio of my apartment or condo?
4. Can I tour the fire station?
5. How do I reserve a public education event?
6. Can I have a birthday party at the fire station?
7. Does the Fire Department do blood pressure checks?
8. Does the fire department check car seats?
9. How do I pay my ambulance bill?
10. How do I schedule a fire truck to visit my block party?

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1. What is the Edina Fire Department’s goal for responding to fire and Advanced Life Support calls?
2. What were the major findings of the Edina Fire Department’s 2019 Response Time and Station Location Study?
3. Why would Fire Station 2 need to be expanded or rebuilt?
4. Why would the City need a third fire station in the future?
5. How quickly would a new fire station or fire stations be built?
6. Where exactly would the fire stations be built?
7. When will the City further consider these suggestions?
8. How would the City pay for the new fire stations?

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1. What is a volunteer firefighter relief association?
2. How many cities have fire relief associations?
3. How long has the Edina Firefighters Relief Association been in existence?
4. What is the purpose of the Association?
5. How is it funded?
6. How is the Edina Firefighters Relief Association Funded? Does the City contribute any funds?
7. On average, how much does the Edina Firefighters Relief Association get from the State each year?
8. On average, how much does the Edina Firefighters Relief Association get from the City of Edina each year?
9. Relief associations can either be defined-contribution retirement plans for defined-benefit retirement plans? Which does Edina have?
10. Who can join the Association?
11. How does the City account for the time of firefighters who work full-time for the City of Edina and work as paid-on-call?
12. How many members does the Association have?
13. What do members have to do to receive their annual credit?
14. How much are the Association’s current assets?
15. Who manages the funds?
16. What is the relationship between the City, the Edina Fire Department and the Edina Firefighters Relief Association?
17. What oversight does the City have of the Edina Firefighters Relief Association?
18. How many pensions have been paid by the Association?

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1. Where is the Social Security Building?
2. Where do I go to renew my driver's license and get tabs for my car?

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1. Is Edina’s drinking water safe?
2. Who sets the standard for Edina’s drinking water?
3. How often is Edina’s water tested?
4. What’s the history of groundwater contamination in Edina?
5. What is vinyl chloride?
6. Where does vinyl chloride come from?
7. What are the health risks of exposure to vinyl chloride?
8. How much did it cost to build Water Treatment Plant 6?
9. Is water from private wells safe?
10. What is the source of contamination?
11. Where is the plume?
12. Is the contamination just vinyl chloride?
13. What is TCE?
14. What are the health concerns of TCE in drinking water?
15. What amount of TCE in drinking water is safe?
16. How big is the plume of contamination?
17. How was the size of the deep plume determined?
18. What’s the difference between the deep groundwater plume and the shallow groundwater plume?
19. Is there any chance this contamination could extend into another of Edina’s wells?
20. Will my property be tested?
21. Is it safe to garden or harvest my fruits and vegetables?
22. What’s next in dealing with the solvent plume?
23. Why is the site being listed as the large, deep plume and not a source area or smaller, shallow plume?
24. Are there other National Priorities List sites in Minnesota or across the nation that have groundwater plumes as the basis for listing?
25. What effect does the Highway 100 and County Road 3 Groundwater Plume Site have on property values?
26. What is the difference between the Reilly Tar & Chemical site and the Highway 100 and County Road 3 Groundwater Plume Site?
27. Are you really sure my drinking water is safe?

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1. What benefits am I eligible for?
2. When will my benefits begin (as a new employee)?
3. What jobs are available?
4. What paperwork is needed to get on the payroll system?
5. When and how do I get paid?
6. How can I apply?
7. Can I apply directly with the hiring department?
8. I don't have a NeoGov account. How do I create one?
9. Do I need to submit an application for each job I'm interested in?
10. Is the information on my application secure?
11. How will I know the City received my application?
12. How and when will I be notified if I was selected for an interview?
13. How and when will I be notified if I was selected for the position?
14. How long does the hiring process take?
15. What does Veteran's Preference mean?
16. I'm interested in a position but I don't see a current posting that matches my interest. What do I do?
17. How long do you keep applications on file?

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1. What information should I supply?
2. How do I complete a "Life File" form?
3. Where do I put my "Life File" form once it's completed?
4. Why is "Life File" a good idea?
5. Who should have a "Life File"?
6. Is "Life File" replacing the "Vial of Life"?

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1. Why is the City starting an organics collection program?
2. What are the benefits of organics recycling?
3. How do I get started?
4. I am overwhelmed by this. I am unsure of how to get started?
5. I am not sure that I want to do this.
6. What if I am already signed up for Vierkant's organics program?
7. Can tea bags go into the organics bin?
8. I do not have much stuff to put in the cart.
9. What can I recycle in my organics cart?
10. Is there a smaller sized cart available?
11. Can I opt out or decline a cart?
12. When does the fee for curbside organics recycling start?
13. How much does this program cost me?
14. How often is my organics cart picked up?
15. What is the difference between biodegradable vs compostable?
16. Can I change the size of my organics cart?
17. Can I use regular plastic bags to collect organics?
18. Who will collect my organics recycling?
19. How is organics recycling different from backyard composting?
20. Will collecting organics make my house smell?
21. What should I do if I'm already backyard composting?
22. Where do my organics go?
23. Do other cities in the area have organics programs?
24. Does the City provide free kitchen pails?
25. Can businesses in Edina participate in the organics recycling program?
26. Will residents of multi-family dwellings be charged for the program?
27. I want to promote this on social media. What hashtags should I use?
28. I use my garbage disposal for food scraps. Should I keep doing that?
29. I live in an apartment/condo and I would like to participate. How do I get started?
30. I want to do the right thing, but I do not have space in my garage.
31. Brown paper bags acceptable?
32. How do I know if the item is recycling or for the compost/organics recycling?
33. I really like these handle bags that I received with my cart. Can I get some more?

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1. Do part-time workers have to buy a permit?
2. Where can employees park?
3. What are the types of permits for 2020 and their cost?
4. What is the difference between "Regular" and "Premium" permits?
5. Do I have to purchase permits online?
6. How long can I park with a permit?
7. When are parking rules enforced?
8. Why isn't parking free?
9. Why doesn’t my employer pay for my permit?
10. Where do I park if I am not working but shopping at 50th & France?
11. I work on the Minneapolis side of 50th & France. Where can I park?
12. What if I don’t want to park in the ramps?
13. I have a disability plate; where can I park?
14. Where do I place the permit in my car?
15. What happens if I get a new car?
16. What happens if I don't buy a permit?
17. What if I receive a parking ticket?
18. What if I forgot to display the permit?
19. What are the "after hours" rules for the Premium parking stalls?
20. What if I have an idea to make parking better?

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1. How do I get a license for my dog?
2. How do I get an off-leash collar for my dog?
3. Can I raise chickens on my property?

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1. Does the City allow vacation rental by owners?
2. How do I locate my corner property irons?
3. How do I find what a property is zoned?
4. What regulations apply to fences?
5. Where can I place a driveway on my property?
6. Where can I build a shed on my property?
7. Where can I park/store recreational vehicles, boats, ATVs, snowmobiles, etc.?
8. When does the Planning Commission meet?
9. Does the City require a renter's license?

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1. Is there a curfew for juveniles in Edina?
2. May I park on the street in the winter?
3. How can I get fingerprinted?
4. May I schedule a tour of the Police Department for my community group?
5. Are there any predatory offenders in the community, and where do they live?
6. Does the City have an alarm policy?
7. What can I do about my neighbor’s barking dog?
8. What are the regulations about motorized scooters?
9. How do I get property back or contact the lost and found?
10. If I’m in a car accident, do I need to call the police?
11. I have questions about child car seats. Where can I get answers?
12. Who do I call if my car has been towed?
13. How can I make a donation to help prevent crime in Edina?
14. How do I properly dispose of medication?
15. How to get a copy of a police or accident report?
16. Where can I find crime stats about Edina?
17. Where can I report elder abuse?
18. Where can I get help for domestic abuse?
19. How can I keep my kids safe online?
20. Do you allow soliciting in Edina?
21. How can I be notified when an offender is released from jail?
22. I received a citation, how do I pay it?

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1. Who do I call for problems with my water and sewer service?

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1. Why don't we have weekly recycling pickup?
2. Can I get a second recycling cart? Is there a charge for that?
3. Do I need to clean items before recycling them?
4. My neighbor has discarded materials in their yard. Who do I speak to in order to address this?
5. Where do I get rid of junk, old mattresses and computers?
6. How do I dispose of a Christmas tree?

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1. Is the work permitted?
2. How will the home be laid out?
3. What do I do if I have concerns about the setback of the new home in relation to my property?
4. How will I know who is doing the project?
5. How can I learn more about the contractor?
6. Why do I have to attend the pre-construction meeting? What is covered in the meeting?
7. Why should I document everything?
8. What are construction management issues? What can I do about them?
9. What are the regulations regarding noise and after-hours work?
10. How can I file a complaint?
11. What should I do if I experience property damage?

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1. How much does a license cost?
2. Are inspections still being scheduled during the COVID-19 pandemic?
3. Where can I go for assistance for my rent payment?
4. Can I still apply for a license during the COVID-19 pandemic?
5. How can I pay for my rental license?
6. What if I already had an inspection and have made the corrections requested?
7. What is a rental inspection and licensing program?
8. Why does the city need this program?
9. How many rental properties does Edina have?
10. Do other cities have a program like this?
11. Doesn’t the city already inspect apartments and other rentals?
12. How often will properties be inspected?
13. Who will be doing the inspections?
14. What kind of things will they look for?
15. What happens if a problem is found on inspection?
16. What happens if a landlord doesn’t apply for a license?
17. I don’t own any rental properties. Are my taxes paying for this program?
18. When does this licensing begin?

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1. What are the Senior Center hours of operation?
2. How old do you have to be to become a Senior Center member?
3. Do I have to be a member to come to the Senior Center?
4. What is the cost for an annual membership?
5. What types of programs and classes are offered at the Senior Center?
6. Where is the Senior Center located?
7. Do you have to be a resident of Edina to become a member?
8. Is the Edina Senior Center open on holidays?
9. Does the Senior Center offer Bridge?

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1. Is the Service Line Warranty Program a City of Edina program?
2. Why am I getting letters about this insurance?
3. Why is the City seal on these mailings?
4. Why would the City make such an agreement with a private company?
5. Is it mandatory I sign up for this insurance program?
6. Do I have to sign up by the deadline listed on the letters?
7. How do I opt out of letters regarding the Service Line Warranty Program?
8. How did the warranty company get my address?
9. Will the company be selling my address to other insurance companies or third parties?
10. Why doesn't the City send an explanation letter first to inform residents of the program?
11. I live in Edina, but get water service from Minneapolis. Can I still sign up?
12. Why would I need this? Isn’t the City responsible if water or sewer lines break or fail?
13. What could go wrong with my water and sewer lines?
14. I have copper pipes. Don't those last forever?
15. Doesn’t my homeowner’s insurance already cover this?
16. How often do these problems happen in Edina?
17. What’s the average cost when there is a problem?
18. How much is the monthly fee?
19. If I sign up, will the cost be added to my utility bill?
20. Does the City get any of the warranty fees?
21. Can you tell me about what’s covered and what’s excluded? What are the coverage caps?
22. What if I have more questions about the warranty program?

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1. What class should I register my child for?
2. What if the class I want to register for indicates a wait list?
3. What is the cancellation/refund policy?
4. What should I do if I receive an error message that states "child does not meet age requirements"?
5. Are skates available for rent?
6. If I miss a class, can I make it up later?
7. What should my skater wear to class?
8. Will the fee be prorated if I register late or miss a class?

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1. How do I submit program on Southwest Television?
2. Will you tweet about my show on the SWTV Twitter feed?
3. I see bulletins running in between programming. May I submit an informational graphic for broadcast?
4. Will Edina Playback Facility (EPF) create a video bulletin graphic for me?
5. You recommend MPEG Streamclip to convert my DVD to a file that can be uploaded. Is this the only program I can use?
6. I use a Mac. MPEG Streamclip tells me I need the MPEG2 Playback Component. What now?
7. I just export my program file directly from my editing software. Is this ok?
8. It takes a very long time to upload my program file. Is this normal?

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1. What is the quality of Edina’s water?
2. What is the hardness of Edina water and what is the recommended setting for my water softener?
3. Sometimes my water smells like bleach. Why? Is that harmful? What can I do to rid the water of that smell?
4. My family from out of state says my water tastes different. Can that be true?
5. I want my water tested. Where do I take it?
6. I have orange spots on my white laundry. Are the clothes ruined?
7. Is “biodegradable” material “flushable” material?
8. When does the City flush the fire hydrants?
9. How long does it take after flushing hydrants for my water to run clear?
10. Why do you flush all the hydrants on my street? Wouldn’t one or two suffice?
11. I had water shooting up out of my lower-level toilets and a sewer gas smell. What happened? Who's going to clean it up?
12. What should I do if there is water bubbling out of the street or from my yard?
13. What is the difference between a water main and a service line?
14. Does the City of Edina have watering restrictions?
15. What happens when a sewer backs-up?

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1. What is TCE?
2. What are the health concerns of TCE in drinking water?
3. What amount of TCE in drinking water is safe?
4. Does Edina have dangerous levels of TCE in its drinking water?
5. Where is the TCE coming from?
6. Should I be concerned about the Washington D.C.-based Environmental Working Group’s report showing TCE in Edina’s drinking water?
7. Does the City do anything to reduce the level of TCE in its water?
8. The Environmental Working Group's report references results of tests in 2011-2015. Can I view more recent tests?
9. Where can I get more information?

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1. Why is my water usage increasing?
2. I just bought a house in Edina and have received an outstanding water bill. Do I have to pay this bill if I didn’t use the water?
3. How often am I billed?
4. Is water billed by the quantity used?
5. How do I get in touch with another utility company?
6. What if I have further questions?