What if I have further questions?

For more information, call the City's Utility Billing Division at 952-826-0373.

For emergency water or sewer service, call 952-826-0375 from  7 a.m. to 3:30 p.m., Monday through Friday.

For emergency water or sewer service after hours, call 952-826-1600.

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1. Why is my water usage increasing?
2. How often am I billed?
3. Is water billed by the quantity used?
4. I just bought a house in Edina and have received an outstanding water bill. Do I have to pay this bill if I didn’t use the water?
5. Why did I receive a late fee / returned payment fee?
6. How do I get in touch with another utility company?
7. What if I have further questions?
8. My building is required to comply with Edina’s Efficient Buildings Ordinance. How do I get my building’s prior year water use from the City so I can enter it into Energy Star Portfolio Manager?
9. Can I receive a bill adjustment for filling a hockey rink?