Why am I getting letters about this insurance?

All Edina utility customers are receiving letters informing them of the three programs offered by SLWA: water line warranty, sewer line warranty and internal plumbing warranty. SLWA has chosen to send an introductory letter for each program and a reminder, totaling six letters, each year of the program. Property owners should check with insurance agencies to see if their homeowner’s policies already covers these services. Enrollment is optional. 

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1. Is the Service Line Warranty Program a City of Edina program?
2. Why am I getting letters about this insurance?
3. Why is the City seal on these mailings?
4. Why would the City make such an agreement with a private company?
5. Is it mandatory I sign up for this insurance program?
6. How do I opt out of letters regarding the Service Line Warranty Program?
7. Why doesn't the City send an explanation letter first to inform residents of the program?
8. Why would I need this? Isn’t the City responsible if water or sewer lines break or fail?
9. What could go wrong with my water and sewer lines?
10. How often do these problems happen in Edina?
11. I have copper pipes. Don't those last forever?
12. Doesn’t my homeowner’s insurance already cover this?
13. I live in Edina, but get water service from Minneapolis. Can I still sign up?
14. If I sign up, will the cost be added to my utility bill?
15. Does the City get any of the warranty fees?
16. Can you tell me about what’s covered and what’s excluded? What are the coverage caps?
17. Do I have to sign up by the deadline listed on the letters?
18. What if I have more questions about the warranty program?
19. How did the warranty company get my address?
20. Will the company be selling my address to other insurance companies or third parties?