It is best if complaints, concerns or suggestions are brought up directly with the manager or owner of the local business. The City rarely has the authority to modify polices or force a business to change or close.
If you have concerns regarding the safety of the business, please reach out to Edina City Hall. Concerns about swimming pool safety and food safety should be directed to the Edina Public Health Division. Concerns about building or fire safety should be directed to the Edina Building Department. Concerns about crime and security should be directed to the Edina Police Department.