How do I switch to paperless billing?

After logging into your account, from the homepage, click "Paperless." Next, click the "Yes" radio button and read and check the box agreeing to Invoice Cloud's terms and conditions. Finally, click "Save my changes." Paperless billing will now be enabled.

Once you are signed up for paperless billing, all communications are through email. This includes notices of when a credit card needs to be updated. Please check your junk mail for emails from Invoice Cloud and add them to your contacts.

Show All Answers

1. At a glance, how will my bill change?
2. Will this change how I pay my bill?
3. Why did utility fees and rates change?
4. What are the water and sewer changes?
5. What are the changes to connection fees?
6. Why did commercial/industrial water rates decrease?
7. Did Morningside water rates change?
8. What will the new bill look like?
9. How do I switch to paperless billing?
10. Who should I contact with questions?