Can I receive a bill adjustment for filling a hockey rink?

Previously, the winter quarter average water consumption set the sewer charge for residents for the year. This led to customer complaints, particularly when winter quarter water consumption exceeded consumption in the other billing cycles. Now, the City bills all sewer on the lesser of winter quarter average or actual consumption, but not less than the minimum of 8,000 gallons. Therefore, the City will no longer offer sewer adjustments for customers that choose to consume water to fill hockey rinks on their property during the winter quarter.

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1. Why is my water usage increasing?
2. How often am I billed?
3. Is water billed by the quantity used?
4. I just bought a house in Edina and have received an outstanding water bill. Do I have to pay this bill if I didn’t use the water?
5. Why did I receive a late fee / returned payment fee?
6. How do I get in touch with another utility company?
7. What if I have further questions?
8. My building is required to comply with Edina’s Efficient Buildings Ordinance. How do I get my building’s prior year water use from the City so I can enter it into Energy Star Portfolio Manager?
9. Can I receive a bill adjustment for filling a hockey rink?