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Why is my water usage increasing (PDF)
Yes, water is billed per 1,000 gallons used and charges are based on a tiered rate structure for all areas of the City except Morningside. Morningside is also billed per 1,000 gallons, but is charged a flat rate.
See the City of Edina utility rates.
A water bill is considered a lien against the property. Your real estate agent and/or title company should inform you of any outstanding water bills during the purchasing process, or you can contact Utility Billing for that information.
When buying or selling a home in Edina, residents are required fill out a Start or Stop Request form located under Utility Billing department. When selling your home, we request the date of closing, a forwarding address, and new owners name (if information is known). A final read is performed on the service address and a closing bill is mailed to the seller. Contact your real estate agent who can work with the previous owner’s agent to take care of the outstanding bill.
If these remedies do not work, the bill must be paid by current homeowner.
Other utilities not provided by the City include:
For more information, call the City's Utility Billing Division at 952-826-0373.
For emergency water or sewer service, call 952-826-0375 from 7 a.m. to 3:30 p.m., Monday through Friday.
For emergency water or sewer service after hours, call 952-826-1600.
The City of Edina amended its Efficient Building Ordinance in Fall, 2021. Beginning in 2022, compliant buildings must report water use through Energy Star Portfolio Manager in addition to energy. This is an annual requirement and meter readings must be manually added each year.
Ways to retrieve water readings from the prior calendar year:
Have other questions or need assistance to enter your water usage into Energy Star Portfolio Manager? Contact the Efficient Buildings Help Desk Monday through Friday from 9am to 6pm CT via email [email protected], phone (866) 614-7542, or appointment https://energyreporting.as.me/.
Previously, the winter quarter average water consumption set the sewer charge for residents for the year. This led to customer complaints, particularly when winter quarter water consumption exceeded consumption in the other billing cycles. Now in 2023, the City bills all sewer on the lesser of winter quarter average or actual consumption, but not less than the minimum of 8,000 gallons. Therefore, the City will no longer offer sewer adjustments for customers that choose to consume water to fill hockey rinks on their property during the winter quarter.