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1. Is the Service Line Warranty Program a City of Edina program?
2. Why am I getting letters about this insurance?
3. Why is the City seal on these mailings?
4. Why would the City make such an agreement with a private company?
5. Is it mandatory I sign up for this insurance program?
6. Do I have to sign up by the deadline listed on the letters?
7. How do I opt out of letters regarding the Service Line Warranty Program?
8. How did the warranty company get my address?
9. Will the company be selling my address to other insurance companies or third parties?
10. Why didn’t the City send an explanation letter first to inform residents of the program?
11. I live in Edina, but get water service from Minneapolis. Can I still sign up?
12. Why would I need this? Isn’t the City responsible if water or sewer lines break or fail?
13. What could go wrong with my water and sewer lines?
14. I have copper pipes. Don't those last forever?
15. Doesn’t my homeowner’s insurance already cover this?
16. How often do these problems happen in Edina?
17. What’s the average cost when there is a problem?
18. How much is the monthly fee?
19. If I sign up, will the cost be added to my utility bill?
20. Does the City get any of the warranty fees?
21. Can you tell me about what’s covered and what’s excluded? What are the coverage caps?
22. What if I have more questions about the warranty program?