Why is my water usage increasing (PDF)
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A water bill is considered a lien against the property. Your real estate agent and/or title company should inform you of any outstanding water bills during the purchasing process, or you can contact Utility Billing for that information.
When buying or selling a home in Edina, residents are required fill out a Start or Stop Request form located under Utility Billing department. When selling your home, we request the date of closing, a forwarding address, and new owners name (if information is known). A final read is performed on the service address and a closing bill is mailed to the seller. Contact your real estate agent who can work with the previous owner’s agent to take care of the outstanding bill.
If these remedies do not work, the bill must be paid by current homeowner.
Utility charges are based on a flat minimum charge. That minimum charge guarantees the water service and provides a minimum amount of water depending on the land use.
See the City of Edina utility rates.
Yes. The Energy Assistance Program provides help for Hennepin County residents. Learn more and apply online or call 952-930-3541 weekdays from 8 a.m. to 4:30 p.m.
Other utilities not provided by the City include:
For more information, call the City's Utility Billing Division at 952-826-0373.
For emergency water or sewer service, call 952-826-0375 from 7 a.m. to 3:30 p.m., Monday through Friday.
For emergency water or sewer service after hours, call 952-826-1600.
The City of Edina amended its Efficient Building Ordinance in Fall, 2021. Beginning in 2022, compliant buildings must report water use through Energy Star Portfolio Manager in addition to energy. This is an annual requirement and meter readings must be manually added each year.
Ways to retrieve water readings from the prior calendar year:
Have other questions or need assistance to enter your water usage into Energy Star Portfolio Manager? Contact the Efficient Buildings Help Desk Monday through Friday from 9am to 6pm CT via email EBCHelp@hennepin.us, phone (866) 614-7542, or appointment https://energyreporting.as.me/.